Shipping policy
BAZ WEAR – Shipping Policy
At BAZ WEAR, we strive to provide a smooth, transparent, and reliable shopping experience. Please read our Shipping Policy carefully before placing your order.
1. Order Verification
To ensure accuracy and prevent fraudulent orders, every order is verified before dispatch.
Within 24 hours of placing your order, our Customer Support Team will contact you via WhatsApp using the phone number provided at checkout to verify:
Customer Name
Delivery Address
Product(s)
Size
Color
Quantity
If your WhatsApp number is unavailable, our team will contact you through a phone call.
Orders are dispatched only after successful verification.
2. Order Confirmation & Cancellation
After we contact you, your order will remain on hold until confirmation.
If we do not receive any response via WhatsApp or phone call within 24 hours, your order will be automatically cancelled.
Customers may place a new order at any time.
3. Dispatch Time
Once your order is successfully verified, it will be dispatched within 24 business hours.
Orders placed on weekends, public holidays, or during promotional campaigns may require additional processing time.
4. Delivery Time
Estimated delivery time is 4–6 business days across Pakistan.
Delivery times may vary depending on:
Your location
Courier service availability
Weather conditions
Public holidays
Unexpected operational delays
5. Tracking Information
Once your order has been dispatched, you will receive your tracking ID via your registered email address.
Please provide a valid email address while placing your order so you can easily track your shipment.
6. Changes After Dispatch
Before dispatch, our team will confirm all order details with you.
After dispatch, no changes can be made, including:
Delivery Address
Product
Size
Color
Quantity
Please ensure all changes are communicated during the verification process.
7. Contact Information
Please provide a valid mobile number that:
Is active for phone calls.
Has WhatsApp enabled.
Can be reached by our courier partner.
Providing an incorrect or unreachable contact number may result in order cancellation.
8. Open Parcel Policy
As every order is verified before dispatch, BAZ WEAR does not offer an Open Parcel service.
Customers are requested to review all product details, size guides, and policies before confirming their order.
9. Customer Responsibility
Customers are responsible for providing:
Correct Name
Complete Delivery Address
Valid Phone Number
Active Email Address
BAZ WEAR will not be responsible for delays, failed deliveries, or returned parcels caused by incorrect customer information.
10. Cash on Delivery (COD)
All Cash on Delivery orders must be paid in full at the time of delivery.
Please ensure someone is available at the delivery address to receive the parcel.
11. Shipping Delays
Although we aim to deliver all orders on time, delays may occur due to circumstances beyond our control, including:
Courier delays
Public holidays
Natural disasters
Weather conditions
Political or operational disruptions
BAZ WEAR is not liable for such unavoidable delays.
Need Help?
If you have any questions regarding your shipment, our Customer Support Team is always happy to assist you.
Thank you for shopping with BAZ WEAR. We appreciate your trust and look forward to serving you.